Credit Card/American Express
Credit Card/Visa & Mastercard
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Please log in or create an account here to view the status of a service request you have submitted.
Each service request is assigned to its appropriate division and has varying priority levels. You may view the status of a service request you have submitted by logging in or creating an account.
You may view the status and additional information pertaining to a Building Permit or Planning Application on the Search Record page. Enter the permit or application number into the "ID Number" field. You may also need to enable the "Closed Records" checkbox to view closed service requests.
Building permits and planning applications will be available for online application in the near future. In the meantime, please visit the City website to submit an application via the links below.
Please review the Building division's Frequently Asked Questions.
For Building Permits, you may refer to the Building division's Plans Review Timeline.